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TECHNOLOGY

Email app Spark adds delegation feature for teams

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Email app Spark added collaboration features back in May 2018. And Readdle, the company behind the app, is going one step further with a new feature specifically designed to delegate an email to one of your colleagues.

While you can already collaborate with your team by sharing emails in Spark, the app is still not as powerful as a dedicated shared email client, such as Front. But delegation brings Spark one step closer to its competitor.

You can now treat emails as tasks with a deadline. If you’re a manager, you’re working with a personal assistant or you’re in charge of everyone’s workload, you can now assign a conversation to a person in particular and send a message to add some context.

On the other end, your colleague receives the conversation in their Spark account, in the “Assigned to Me” tab. They can then start working on that email together with other team members.

As a reminder, Spark lets you discuss email threads with your colleagues in a comment area, @-mention your colleague and add attachments and links. When you know what to say, you can create a draft, ask for feedback and collaborate like in Google Docs.

Delegation is a bit more powerful than simply sharing an email with a colleague. For instance, you can set a due date and mute the conversation. This way, you can hand-off some work and focus on something else.

Spark for Teams uses a software-as-a-service approach. It’s free for small teams and you have to pay $ 6.39 to $ 7.99 per user per month to unlock advanced features, such as unlimited email templates and unlimited delegations. Free teams are limited to 10 active delegations at any time.


Enterprise – TechCrunch

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