Ms Uhi continued: “As customer behaviour is evolving, we continue to evolve as well.
“We will shortly be introducing Pop-Up Branches to local communities, and for those customers who need further digital support beyond a branch, HSBC@Home – live virtual webinars by specially trained branch colleagues – has been developed to assist customers from the comfort of their own sofa.”
How can I check when the HSBC UK near me is open?
HSBC directs customers to visit the HSBC UK branch finder to see what the opening hours of their local branch are.
Branch opening hours are being simplified, the bank also said.
Prior to the pandemic, there were 11 different sets of opening hours across the branch network.
This has now been reduced to three.